Privacy Policy Tumbuh

1. Introduction

Welcome to Tumbuh.

Tumbuh is a guided trading journey platform designed to help users understand financial markets through a simpler, more approachable, and more human-centered experience.

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using Tumbuh, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Account Information

When you create an account, we may collect:

• Name
• Email address
• Google account information (if using Google Sign-In)
• Username
• Profile preferences
• Device information

B. Financial & Trading Information

To provide our services, we may collect:

• Trading account information
• Wallet transactions
• Deposit records
• Withdrawal records
• Trading activity
• Position history
• Account performance statistics

This information is used solely to operate the platform and provide related services.

C. Verification Information

When required for compliance, security, or withdrawal processing, we may collect:

• Government-issued identification documents
• Bank account information
• Ownership verification documents

Verification information is used only for identity verification, fraud prevention, and regulatory compliance.

D. Usage Information

We may automatically collect:

• Device type
• Operating system
• Application version
• IP address
• Language preference
• Session activity
• Feature usage

This information helps us improve product quality and user experience.

3. How We Use Your Information

We use information collected to:

• Create and manage your account
• Provide trading-related services
• Process deposits and withdrawals
• Verify identity and ownership
• Improve platform performance
• Personalize your experience
• Provide market insights and educational content
• Respond to customer support requests
• Detect fraud, abuse, or unauthorized activity
• Meet legal and regulatory obligations

4. Companion & Personalized Guidance

Tumbuh may use account activity, trading history, and platform interactions to provide personalized guidance through features such as:

• Journey progress
• Companion messages
• Growth milestones
• Market stories
• Personalized recommendations

These features are intended to improve the user experience and educational journey.

Tumbuh does not guarantee trading outcomes or profits.

5. Market Information

Market stories, signals, educational content, and other insights presented in Tumbuh are provided for informational and educational purposes only.

They should not be considered financial advice, investment advice, or guarantees of future performance.

Users remain responsible for their own trading decisions.

6. Sharing of Information

We do not sell your personal information.

We may share information only in the following situations:

Service Providers

With trusted service providers that help operate:

• Authentication services
• Cloud infrastructure
• Payment processing
• Analytics services
• Customer support systems

Legal Requirements

When required by:

• Applicable laws
• Government authorities
• Regulatory obligations
• Court orders

Protection of Rights

To protect:

• Users
• Platform security
• Company assets
• Legal rights

7. Data Security

We implement reasonable technical and organizational measures to protect information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Destruction

While we strive to protect your information, no online system can guarantee absolute security.

8. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security and fraud prevention records

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your information
• Update inaccurate information
• Request deletion of information
• Withdraw consent where applicable
• Request information regarding data processing

Certain requests may be subject to legal or regulatory requirements.

10. Children's Privacy

Tumbuh is not intended for individuals under the minimum legal age required to use trading-related financial services in their jurisdiction.

We do not knowingly collect personal information from children.

11. International Data Processing

Your information may be processed or stored in systems located in different countries where our service providers operate.

We take reasonable measures to ensure appropriate protection of personal information.

12. Third-Party Services

Tumbuh may integrate with third-party services including:

• Google Sign-In
• Payment providers
• Analytics providers
• Notification providers
• Financial data providers

Use of those services may also be governed by their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the application, website, or other appropriate channels.

Continued use of Tumbuh after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Tumbuh

Email: support@tumbuh.online

Website: https://tumbuh.online